Beauty SalonLast updated: 21 October 2026
Who this policy covers
This Privacy Policy explains how personal information is handled when you browse this website, contact the service provider or request an appointment. In this policy, "we", "us" and "our" mean the operator of this website and the services offered through it.
For questions about your personal information, use the contact details on the Contact page.
This policy covers the website and related appointment correspondence. If a treatment requires additional information or a separate consultation record, the team will explain that handling before collecting it.
Information we handle
- Appointment details: the treatment you select, preferred date and time, therapist preference, name, phone number, email address, optional notes and acknowledgement of the privacy information.
- Correspondence: messages you send and the information needed to respond, discuss a service or resolve a concern.
- Technical and security information: the request time, connection information and limited records used by hosting, email and security systems to deliver the website and prevent misuse. Hosting systems may receive your IP address, browser details and requested page.
- Form security: information used to verify appointment requests and protect against misuse. The security cookie does not contain the details you enter.
Please provide only information relevant to your visit. Do not include payment-card details, passwords or detailed medical history in the appointment notes. Discuss any service-specific sensitivities privately with the team.
What happens when you submit a request
The appointment form asks for the details needed to contact you and discuss your selected service. Your details are not shared while you are typing.
The on-screen acknowledgement is not a booking confirmation and does not guarantee that your request has reached the team. Please wait for a separate appointment confirmation, or contact the service provider to check your request.
The selected treatment and preferred time remain visible on the acknowledgement screen. The website does not save a copy of your appointment request in your browser. Email and hosting providers may retain records needed to process the request.
Why we use information
We use the relevant details to answer your inquiry, discuss availability, prepare for your selected service, contact you about your visit, provide agreed services and handle questions or complaints. We use limited technical information to operate the website, protect submissions and investigate misuse.
Where data protection law requires a lawful basis, these activities may involve taking steps at your request before agreeing a service, performing an agreed service, meeting legal obligations and legitimate interests in running a secure website and handling correspondence. Where consent is required for a particular use, it must be obtained separately.
Acknowledging this Privacy Policy is not consent to marketing. The appointment form does not subscribe you to advertising or a mailing list.
How long information is kept
We keep appointment requests and related correspondence for as long as needed to respond, arrange and provide services, resolve concerns and meet applicable legal obligations. The relevant period depends on the type of record, the service and any legal or insurance requirements.
Hosting, email and security providers may keep separate records to deliver the website and prevent misuse. Contact the operator if you need information about a particular record.
Closing the page does not delete a request already sent to the service provider. Contact the operator if you wish to ask for its correction or deletion.
Security and confidentiality
We use checks to protect appointment requests against unauthorised or repeated submissions. No internet service can guarantee complete security. Please share only the information needed for your request.
If you believe you have sent incorrect information or have a concern about a submission, contact the service provider so the relevant correspondence can be identified.
Your rights and choices
Depending on the law that applies, you may have rights to request access to your personal information, correction, deletion, restriction, a portable copy or an objection to certain uses. Where a use depends on consent, you may withdraw that consent without affecting processing that was lawful beforehand.
These rights may have conditions or exceptions. We may need proportionate information to verify a request, and will respond within the time required by applicable law. Use the contact details in this policy or the Contact page to raise a request.
You may also raise a concern with the data protection authority responsible for your location or the operator. You do not have to contact us first where the law allows a direct complaint.
Changes and privacy questions
We may update this policy to reflect changes to services, website features or information handling. The date at the top identifies the latest version. A change to this notice does not remove rights you already have.
For a privacy question or a request about your information, use the operator details above or visit Contact. Please identify the relevant request without sending unnecessary sensitive information.